Before we go ahead and tell you that we DO NOT entertain any REFUNDS, we would like you to know the reason behind this policy.
All of the Feng Shui Symbols, Articles, and Figurines are energized by our Sr.Feng Shui consultant and her team. Feng shui symbols are used as enhancers to bring about harmony and prosperity for the clients. Once the product is handed over to its owner we cannot take it back and re-sell it because it carries energies from the owner. We strictly adhere to this policy as we want our products to work appropriately for the cause/reason they are recommended for.